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Privacy policy

We thank you for visiting our transactional website.

At Les Pétards, we place great importance on the protection of your personal data and the preservation of your privacy. This privacy policy aims to inform you about the data we collect, how we use it, and how we protect it.

  1. Collection of Personal Data

When you use our website, we may collect certain personal data about you, such as:

Identification Information: name, first name, address, email address, phone number, etc. Payment Information: credit card details, billing information, etc. Delivery Information: delivery address, contact details, etc. Account Information: username, password, order history, account preferences, etc. Demographic Information: age, gender, preferences, interests, etc. Device Information: IP address, browser type, operating system, etc. Browsing Data: pages visited, time spent on the site, clicks, etc. We collect this data when you voluntarily provide it to us, for example, when creating an account, placing an order, signing up for our newsletter, or interacting with our website.

  1. Use of Personal Data

We use the collected personal data for the following purposes:

Providing, operating, and improving our services and features related to our website; Processing and delivering your orders; Communicating with you regarding your orders, special offers, promotions, or any other services; Responding to your support or information requests; Personalizing your online experience and tailoring our offers to your interests and preferences; Preventing fraud and ensuring the security of our website; Analyzing and understanding the use of our website, as well as the effectiveness of our marketing campaigns; Complying with our legal and regulatory obligations.

  1. Sharing of Personal Data

We do not sell or rent your personal data to third parties. However, in certain circumstances, we may share your personal data with trusted third parties for the following purposes:

Service Providers: We collaborate with third parties to perform certain functions related to our website, such as payment processing, site hosting, order delivery, email sending, data analysis, etc. These third parties have access to your personal data only to the extent necessary to perform their tasks and are required to process them in accordance with our privacy policy. Marketing Partners: We may share demographic data and general information about our users with marketing partners to improve our services and better target our advertising campaigns. Legal Compliance: We may disclose your personal data if we believe in good faith that it is necessary to comply with a legal obligation, a judicial proceeding, a government request, or to protect our legal rights, property, or safety, as well as those of our users or other third parties.

  1. Protection of Personal Data

We take the security of your personal data very seriously. We implement appropriate technical, administrative, and physical measures to protect your information against unauthorized access, misuse, disclosure, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is entirely secure. We do our utmost to ensure the security of your data, but we cannot guarantee absolute security.

  1. Your Rights

You have certain rights regarding your personal data, including the right to access, correct, update, or delete certain information we hold about you. If you wish to exercise any of these rights, please contact us at the provided contact details. We will strive to respond to your request within legal timelines.

  1. Cookies and Similar Technologies

We use cookies and other similar technologies to enhance your experience on our website, personalize content, analyze trends, administer the site, and track user movements. You can manage your cookie preferences by adjusting your browser settings.

  1. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with a new effective date. Please regularly review this policy to stay informed about updates.

  1. Contact Us

If you have questions, concerns, or comments about this privacy policy or our data practices, please contact Catherine Therriault at the following address: info@lespetards.com

Thank you for reading our privacy policy. We invite you to review it regularly to stay informed about how we process and protect your personal data.

MADE IN QUEBEC, CANADA

Our products are handmade in our workshop located in Bedford, Canada.

ECOLOGIC

All the ingredients we use are 100% natural and biodegradable.

CRUELTY-FREE

Our products are 100% vegan and are not tested on animals.